Or you can try contacting the regular support, but they don't have as much experience with activation problems, and are likely to be very frustrating to deal with.ĪCTIVATION PHONE SUPPORT - PHONE ACTIVATE Wait, a long time (hit invalid keys), until they offer you an option to speak to a live service rep. I think your best bet is to start a phone activation, when you call in, don't reply to the initial prompts. They can look into the activation system to help you clear up this problem. So, unfortunately I'll suggest you contact MS Support. We on this forum do not have access to the activation system so we can't provide direct help. Ī World of thanks in advance to anyone who can solve my problem. My sense is that Microsoft's Activation data base is incomplete and/or confused, possibly owing to my Office 365 subscription. Prompts the Microsoft Office Professional 2013 Activation Wizard to post this message: "This product cannot be activated because the product key is not valid." Selecting "Enter a product key instead," and entering the same key code as in the Registry, generates a Green Check Mark and an "Install" button., which Is listed under licensing in the Asus Registry.Īlthough Office 365 has been uninstalled from Asus PC, the Office 2013 Activation dialogue asks for "the email address that's associated with your office subscription, which produced only one product choice: "Microsoft Office 365 Using 1 of 2 installs." So the Vendor authorized a 2nd download, complete with a second key code which, after reinstalling,
I inadvertently uninstalled it with no backup. It was installed originally of the Asus PC. My Office 2013 was bought in 2014 from a Microsoft Partner in the US. Its features are to be disabled in 3 days. My problem is to Activate Office 2013 ASAP, failing which
#MICROSOFT MAC OFFICE 2013 WINDOWS 10#
I have, four Microsoft email addresses, and 3 Windows 10 PCs and a Mac running the following versions of Office: Office 2010 (Acer and HP), Office Mac 2011, Office 365 (Acer), Office 2013 (Asus).
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